Conditions
Scope
The following general terms and conditions apply to everyone with the company Efendis Shop e.U., hereinafter Efendis Shop e.U. Web shop, concluded contracts for goods from Efendis Shop e.U. Webshop regardless of the communication center used.
Prices and shipping costs
The prices quoted at Efendis Shop e.U. - The online shop is in euros and includes the statutory sales tax, but not the shipping costs.
Domestic orders Hermes up to 31.5 kg:
Parcel class M 50-80 cm - € 5.80
Tracking and liability up to € 500
AUSTRIA
International orders Hermes up to 25 kg:
Parcel class M 50-80 cm - € 16.80
Tracking and liability up to € 500
* Shipping to the following countries: Belgium, Denmark (except Faroe Islands, Greenland), Germany, Estonia, Finland (except Aland), France (except overseas territories), Great Britain and Northern Ireland (except overseas territories), Ireland, Italy (except Campione d'Italia, Livigno, San Marino, Vatican City), Latvia, Lithuania, Luxembourg, Monaco, Netherlands (except overseas territories), Poland, Portugal (except Azores, Madeira), Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Czech Republic, Hungary.
** For Denmark, Finland and Sweden a maximum weight of 20 kg applies.
Delivery
Efendis Shop e.U. processes accepted orders as quickly as possible and in the order in which they are received. As a rule, delivery takes place within 3 working days of receipt of the order. If delivery is not possible because the goods in question are not in stock, or if delivery is delayed for other reasons, you will be informed no later than 3 days after your order. For packages that have not been picked up, Efendis Shop e.U. the right to charge 15 € for the costs incurred.
The delivery of goods takes place only in normal household quantities.
On-site pick-up:
Efendis Shop e.U.
Braunhirschengasse 50
1150 Vienna
Mon-Thu
5:00 p.m. - 12:00 a.m.
Fri-Sat
5 p.m. - 2 a.m.
Sundays
5:00 p.m. - 12:00 a.m.
Order process / conclusion of contract:
An order can only be made after the customer has fully entered the data. When you place an online order, you will first receive an order confirmation, which does not yet result in the purchase contract. The purchase contract will only become effective upon receipt of the goods through your approval, but no later than after a 7-day period that begins with receipt of the goods.
Revocation:
It is our concern that you are optimally satisfied with the order. However, you can withdraw from the purchase within 7 days of receiving the delivery of the ordered goods.
It is sufficient if the declaration of withdrawal is sent within the period stating the reasons. The return
the goods must be delivered within three working days after sending the declaration of withdrawal. In the event of withdrawal takes place
a full or partial refund of the purchase price only takes place step by step against the timely return of the goods received from the customer. It is also necessary that the returned goods are completely unused and unused, as well as being salable again, and that they are to be returned in the undamaged original packaging. Shipping costs are borne by the customer. In the event of a return, Efendis Shop e.U. neither for damage nor loss of the goods. In the case of returns, only the full cost of the goods will be reimbursed, but not the shipping costs incurred by voucher. Please note that many of Efendis Shop e.U. The goods offered are handmade, so slight changes in color and model can never be completely ruled out
Colours :
Color deviations between the colors shown on the website and the real colors of the models may occur depending on the color rendering of your computer. Efendis Shop e.U. therefore does not guarantee that the colors displayed on the website correspond to the real colors of the models.
Pay
Efendis Shop e.U. currently only offers its customers the option of prepayment, i.e. shipping is only made by bank transfer in advance.
The fees for the transfer from their bank are to be paid by the customer. If this is not the case, the remaining amount deviating from the invoice amount will be requested from the customer. The indicated IBAN number and BIC code can be used for free European transfers.
Guarantee
Efendis Shop e.U. adheres to the statutory warranty regulations in the event of defects in the purchased item. Obvious material or manufacturing defects in delivered items, including transport damage, should be reported immediately to us or the supplier who delivers the items. Insofar as we grant you a seller guarantee, the details result from the guarantee conditions that are attached to the item supplied. Guarantee claims exist without prejudice to the legal claims / rights.
Retention of title
The goods remain the property of Efendis Shop e.U. until full payment has been made. . In the event of behavior contrary to the contract, in particular in the event of default in payment or resale of the goods before the purchase price has been paid in full, Efendis Shop e.U. Webshop to assert claims for compensation.
Image rights
All image rights under Efendis Shop e.U. are owned by Roman Wais / Efendis Shop e.U .. Use without express consent is not permitted.
Liability
We accept no liability for any misprints in our advertising material or data errors in our online shop that are due to slight negligence. With regard to other damage (with the exception of personal injury), Efendis Shop e.U. not for slight negligence.
Others
Should a provision in these terms and conditions be or become ineffective, this shall not affect the effectiveness of all other provisions. Ineffective provisions will be replaced by those legally permissible provisions that come closest to the economic purpose intended by the parties.
Austrian law is applicable to these general terms and conditions, excluding the provisions on international private law and excluding the UN sales law.
These general terms and conditions are as of June 1st, 2018 (version 01.web).
General terms and conditions and customer information
I. General terms and conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a supplier (Roman Wais) via the website https://shop.efendis.at/. Unless otherwise agreed, the inclusion of your own terms and conditions is contradicted.
(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. Entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods.
(2) As soon as the respective product is posted on our website, we are submitting a binding offer to conclude a contract under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can use the corresponding button in the navigation bar to call up the "shopping cart" and make changes there at any time.
After calling up the "Checkout" page and entering your personal data as well as the terms of payment and shipping, all order data will then be displayed again on the order overview page.
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofort) as a payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there. You will then be redirected back to our online shop on the order overview page.
Before submitting the order, you have the option here to check all the details again, to change them (also via the "back" function of the Internet browser) or to cancel the purchase.
By submitting the order using the "order with obligation to pay" button, you declare legally binding acceptance of the offer, whereby the contract is concluded.
(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.
§ 3 Right of Retention, Retention of Title
(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 4 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to check the item for completeness, obvious defects and transport damage immediately upon delivery and to notify us and the freight forwarder of any complaints as soon as possible. If you fail to do so, this has no effect on your statutory warranty claims.
§ 5 Choice of law
(1) German law applies. For consumers, this choice of law only applies insofar as this does not remove the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident (favourability principle).
(2) The provisions of the UN Sales Convention expressly do not apply.
II. Customer information
1. Identity of the seller
Efendis Shop e.U.
Roman Wais
Braunhirschengasse 50
1150 Vienna
Phone: +43/676/358322
E-mail address: Info@efendis.at
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.
2. Information on the formation of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" in our General Terms and Conditions (Part I.).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not save the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After we have received the order, the order data, the information required by law for distance sales contracts and the general terms and conditions will be sent to you again by email.
4. Essential characteristics of the product or service
The essential characteristics of the goods and / or services can be found in the respective offer.
5. Prices and payment methods
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.
5.2. The shipping costs are not included in the purchase price. They can be called up via a correspondingly labeled button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.
5.3. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.
5.4. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
6. Terms of delivery
6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.
6.2. As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the goods sold during shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person appointed to carry out the shipment.
7. Statutory warranty rights
The liability for defects is based on the "Warranty" provision in our General Terms and Conditions (Part I).
last update: 08.09.2020